Home How it works Pricing Dispute Library FAQ Log in

FAQ

Questions we actually get.

The Handyman plan is $0/month and includes unlimited job records, photo documentation, email client notifications, verification links, blockchain anchoring, and client invoicing. Handyman records never expire. Client invoicing on this tier is limited to completion-only payments. Upfront payments, deposits, and custom milestones require Pro or Shield.

Yes. Handyman tier records are permanently stored and anchored to the blockchain. Verification links never expire and remain active indefinitely, allowing you and your clients to access the job record at any time.

Yes. QuickBooks built an official Stripe connector called the Stripe Connector by QuickBooks. Since GuildSeal processes payments through Stripe, your bookkeeper or accountant installs the connector once from the QuickBooks app store, connects it to your Stripe account, and every GuildSeal payment syncs into QuickBooks automatically, sales, refunds, payouts, all of it. No manual entry, no spreadsheets, no reconciliation headaches. Set it up once and forget it.

Your client chooses at checkout. Payment processing is available on Handyman, Pro, and Shield plans, with processing fees based on your subscription tier:

Pro and Shield (no GuildSeal markup):
Card payments: 2.9% + $0.30 per transaction
Bank transfer (ACH): 0.8%, capped at $5

Handyman (includes a small service fee):
Card payments: 3.9% + $0.30 per transaction
Bank transfer (ACH): 1.8%

You can restrict clients to one method or let them choose during job creation. Handyman tier accounts support completion invoicing only.

Once a record is finalized, GuildSeal writes a secure digital fingerprint of the record to the Polygon blockchain, a public network nobody controls. Two-step sign-off (upfront scope agreement + completion sign-off) is available on Pro and Shield plans. Handyman plans include completion sign-off only. The anchored record is mathematically impossible to alter after the fact, providing objective proof for both parties.

For Pro and Shield plans, standard processing rates are passed through at cost with no GuildSeal markup. For the Handyman plan, a GuildSeal service fee is included in the rate: card payments are 3.9% + $0.30 per transaction; ACH bank transfers are 1.8% total. See the pricing page for the full breakdown.

For Handyman, Pro, and Shield plans, the moment your client hits approve, GuildSeal hashes the entire job record (scope, photos, timestamp, both parties' identifiers) and writes that hash to the Polygon blockchain. You get a transaction ID. That ID links to a public record that proves the hash existed at that exact moment. Nobody can alter the underlying record without the hash changing, and nobody can change the hash on-chain. That's the permanence.

No. On Handyman, Pro, and Shield plans, your client gets a link. They open it, review the scope or photos, type their name, and hit approve. No app, no account, no friction. The entire client flow is designed to take under two minutes on a phone.

Under the ESIGN Act and UETA, yes: an electronic signature including a typed name with clear intent to approve is legally binding in all 50 US states. For Handyman, Pro, and Shield plans, GuildSeal anchors this approval to the Polygon blockchain for unalterable proof. This makes the record stronger than a standard e-sign tool because the timestamp, the content approved, and the identity data are baked into an unalterable hash. You're not just proving someone clicked a button, you're proving exactly what they saw and approved, and when.

GuildSeal protects you when a client approves and then disputes later. If someone refuses to engage with the sign-off process entirely, you're dealing with a bad-faith client, not a documentation problem. On Pro and Shield plans, the upfront scope sign-off at job start creates an unalterable record that the client agreed to the work before you touched anything—which is highly useful in disputes even if they refuse the final sign-off. Handyman plans support completion sign-off only.

An email proves you sent photos. It does not prove the client saw them, reviewed them, and approved the work as complete. GuildSeal captures explicit client approval of specific content at a specific moment, timestamped and signed. The difference in a dispute is the difference between "I sent them photos" and "they reviewed these exact photos on this date and typed their name to confirm the job was done." One ends arguments. The other starts them.

Upfront deposit collection is available on Pro and Shield plans. When creating a job with invoicing enabled, you can choose to collect a deposit when the client approves the scope, then collect the remainder when they sign off at completion. You set the deposit as a percentage or a fixed dollar amount. The Handyman plan is limited to completion payments only (no deposits or milestone payments).

GuildSeal's blockchain-anchored sign-off record is your defense. The record shows exactly what the client approved, when they approved it, and mathematical proof that the record has not been altered. That evidence can be submitted directly to Stripe and your client's bank in a chargeback dispute. For ultimate protection, the Shield tier includes dispute-ready PDFs and 1-on-1 dispute support to help you package and submit your evidence.

Yes. GuildSeal never sees or stores card numbers. All payment collection is handled entirely by Stripe, which is PCI Level 1 certified, the highest level of payment security certification available.

No existing account needed. When you enable payments, GuildSeal creates a Stripe Express account for you. It takes about 2 minutes, and Stripe handles identity verification and bank linking directly.

Yes. Client invoicing is available on the Handyman plan for $0/month. However, invoicing on the Handyman plan is limited to completion-only payments (the client pays at completion of the job). Upfront deposits and custom milestones require the Pro or Shield plan.

For Handyman, Pro, and Shield plans, the blockchain record survives us. Every transaction ID points to an entry on the Polygon public ledger, a decentralized network no single company controls, including us. If GuildSeal ceased to exist tomorrow, the hash and timestamp would still be there, publicly verifiable by anyone. What you'd lose is the hosted verification page and the photos we store. The blockchain is the proof, and we're the interface.

When a client signs off on a completed job, GuildSeal automatically redirects them to your Google Business Profile review page. The review form opens instantly: they tap the stars and write a few words. No searching, no extra steps. Contractors on Pro and Shield get more Google reviews without ever having to ask.

Try searching your full business name followed by your city, for example, 'Mike's Electric San Francisco.' If your business still doesn't appear, it may not be fully indexed in Google Maps yet. Make sure your Google Business Profile is verified and has been active for at least a few days. New or recently updated listings can take time to appear. Visit business.google.com to confirm your profile is verified and publicly visible.

Still need help setting it up? Contact us →

Still have questions?

We actually answer emails. Usually same day.

hello@guildseal.com